What We Collect and Why It Matters
We collect information you give us directly — your name, contact details, and the wallet identifiers linked to your JazzCash, Easypaisa or Raast account. When you make a deposit or withdrawal, we log the transaction reference so our finance team can trace and resolve any payment
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queries. We also collect device and session data automatically: your browser type, IP address, and which pages you visit. This helps us detect unusual login attempts and keep your account safe. We do not sell, rent or trade your personal data to marketing companies or unrelated
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third parties. Data is shared only with payment processors, fraud-prevention services and, where local law requires it, regulatory bodies in eligible regions. Retention periods vary by data type — transaction records are held longer than browsing logs, in line with financial record-keeping norms. If you close
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your account, non-mandatory data is removed on request within the timeframe our support team confirms. Availability of this service depends on local law and eligible regions in Pakistan.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.